change management « Corporate Fortitude

The Top 10 Things to Consider When Things aren’t Feeling Just Right at the Office.

Posted on February 20, 2012 by Mary

Everyday isn’t “business as usual”. Sometimes there are blank stares or no eye-contact at all between employees. Sometimes there seems to be more meetings in the hallway than in the conference room. Sometimes everyone is late and feels like the office is empty by 4:55pm. Managers and owners need to pay attention to their instincts; [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, blank stares, change management, Corporate Improvements, eye contact, fear in the workplace, group training, office reorganization, power of a culture, seeing positive change through training, teamwork, training group, trust in the workplace | Leave a Comment »

How do people learn?

Posted on January 22, 2012 by Mary

Traditionally it is thought that everyone has one preferred way to learn: Seeing it OR Hearing it OR Doing it. Accelerate ROI would like to suggest that with the increase of information and informational stimulus, that our generation of workers are best reached by “experiential learning”. What is experiential learning? To Accelerate ROI it means [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, change management, change that lasts, Corporate Improvements, Learning styles, seeing positive change through training, Teach Once Learn Forever, the AHA moment | Leave a Comment »

Trends in the Workplace 2012

Posted on January 10, 2012 by Mary

Today, everyone is a forecaster. With information and images at our fingertips, it appears anyone can make a case that a personal preference could be “trend” or will soon be. So after scouring the internet and surveying our favorite resources, we offer these observations for our readers on what could be trends for 2012. We [...]

Filed under: Uncategorized | Tagged: change management, trust in the workplace, teamwork, Corporate Improvements, changing employee behavior, change that lasts, power of a culture, trends in the workplace, a better future at work | Leave a Comment »

Can People Change?

Posted on July 29, 2011 by accelerateroi

Today, I met with a client who said, “I am sorry, but I don’t believe people can change.” After giving him a frozen look, he said, “Have you experienced people changing?” And I said, “Yes!” We spent time discussing what true change is, and how to test if change is real and how to trust [...]

Filed under: Change Management, Innovation | Tagged: adoption of new ideas, change management, change that lasts, changing employee behavior, positive change, seeing positive change through training, teamwork, trust in the workplace | Leave a Comment »

“Corporate” Any Group with Common Goals (Even the Family)

Posted on July 24, 2011 by Mary

Maybe it’s because it is summer and we are watching families go on vacations and return as tired as they were before they left. Do we need to be just as concerned about the dysfunction in families as in our businesses? Maybe, just maybe, both the office and the home could be improved with the same kinds of changes [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, change management, Corporate Improvements, family health, Goals, Good Families, Making Family, Modern Family, teamwork, training | Leave a Comment »

The Secret Formula

Posted on March 8, 2011 by accelerateroi

A few years ago, experts concluded there wasn’t a secret formula to creating positive and sustainable change. The world was too diverse and impossible to predict. Change, revised strategies and related success was just as much about chance as it was about strategy. But when Egyptian citizens appear to have been able to change the [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, change management, change that lasts, Positive culture Postive Business, power of a culture, power of the people | Leave a Comment »

Chuck, the Paranoid Manager, Part 2

Posted on January 9, 2011 by Mary

It’s the first company sales meeting of the new year and as the boss stands up to start the agenda, two senior sales people interrupt him. “Chuck, we were hoping we might be able to change how we run these meetings this year.” Dumbfounded Chuck scans the room for eye contact with other team members to quickly see [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, change management, changing employee behavior, fear in the workplace, teamwork, trust in the workplace | Leave a Comment »

Why we don’t trust Chuck, the Paranoid Boss.

Posted on January 9, 2011 by Mary

It’s the first day after the holiday break,and your boss steps into your cubicle and says “Morgan, this year is going to be different. We are going to be friends”. After you start breathing again, you might quickly get up and look around to see if anyone heard the conversation. Hoping they didn’t, you crouch [...]

Filed under: Uncategorized | Tagged: adoption of new ideas, change management, changing employee behavior, Corporate Improvements, fear in the workplace, power of a culture, seeing positive change through training, trust in the workplace | Leave a Comment »

“Don’t be Afraid; We are all Your Friends around Here”; The Universal Cultural Fear of Change

Posted on May 28, 2010 by Mary

At a recent consulting session, I found myself quoting Natasha (of Boris and Natasha) from the Rocky and Bullwinkle show. I left out the Yiddish reference, “Don’t be afraid my little Babuska…” but I think I used my cartoon Russian accent. The situation that created the opportunity to use my memory of childhood famous quotes, was [...]

Filed under: Business Improvement, HR Management, Innovation | Tagged: adoption of new ideas, change management, training, trust in the workplace | Leave a Comment »

Your Customer’s Experience is Only as Good as your Employees Understanding of Themselves

Posted on September 13, 2009 by accelerateroi

You hire them, you dress them, you train them, you pay them, so why are they not thrilling your customers? Corporate Fortitude is finding that the state of employees today is dire. A high ranking manager described it this way, “You look into their eyes and you see the fear. The need for survival. There [...]

Filed under: Customer Experience Management, HR Management | Tagged: change management, fear in the workplace, trust at work | Leave a Comment »

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One of our favorite Customer Experience Guru’s

How do people learn?

Trends in the Workplace 2012

Can People Change?

“Corporate” Any Group with Common Goals (Even the Family)

The Secret Formula

Chuck, the Paranoid Manager, Part 2

Why we don’t trust Chuck, the Paranoid Boss.

“Don’t be Afraid; We are all Your Friends around Here”; The Universal Cultural Fear of Change

Your Customer’s Experience is Only as Good as your Employees Understanding of Themselves

There is a crisis today in our business environment.

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If you listen to your fears, you will die never knowing what a great person you might have been.

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