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  • Need a little inspiration?

    Grasshopper.com is trying to sell you a service, but the way they are doing it is by reminding everyone that our dreams are only a reach away. I believe it to be so. ENJOY http://tiny.cc/UgYnr
  • One of our favorite Customer Experience Guru’s

    Check out Arnold Beekes at www.properway.com - great ideas, well presented. A little wordy at times, but well worth the read.

How do people learn?

Traditionally it is thought that everyone has one preferred way to learn: Seeing it  OR Hearing it  OR Doing it.  Accelerate ROI would like to suggest that with the increase of information and informational stimulus, that our generation of workers are best reached by “experiential learning”.  What is experiential learning? To Accelerate ROI it means [...]

Trends in the Workplace 2012

Today, everyone is a forecaster. With information and images at our fingertips, it appears anyone can make a case that a personal preference could be “trend” or will soon be.     So after scouring the internet and surveying our favorite resources, we offer these observations for our readers on what could be trends for 2012. We [...]

Can People Change?

Today, I met with a client who said, “I am sorry, but I don’t believe people can change.” After giving him a frozen look, he said, “Have you experienced people changing?” And I said, “Yes!” We spent time discussing what true change is, and how to test if change is real and how to trust [...]

The Secret Formula

A few years ago, experts concluded there wasn’t a secret formula to creating positive and sustainable change. The world was too diverse and impossible to predict. Change, revised strategies and related success was just as much about chance as it was about strategy. But when Egyptian citizens appear to have been able to change the [...]

Convert your Employees to Raving, Passionate, Motivated FANS!

      Hiring and firing staff is one of the most unpopular manager roles. Not only is it not fun, the average cost of replacing an existing employee typically is equal to 50-80% of the new hire’s first year salary. Those costs are not alway easy to track since the inefficiency is subtle; but [...]

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